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RESUME

 

SUSAN B. WESTON

 

awebmason@yahoo.com

 

OBJECTIVE:

To obtain employment with an organization in the New York City Metropolitan area, where I can utilize my 25 plus years of experience, in the areas of: business training, administration and development, financial services, and retail management. I want to become part of a team whose intent is to enable our employer to have the benefits of higher profitability and revenues for their business, by using computer based solutions to improve efficiencies particularly in the areas of sales and marketing, contract administration, and project management.

EXPERIENCE:

11/1989-   I. T. Specialist, Technical Writer, Program Manager
3/2004  Progressive Training Consultants, Inc. - Milwaukee/Chicago/Phoenix

  • Coordinated and administrated Federal/State/Local government funded: management and technical assistance training programs for small businesses, and skilled trades occupational training programs.

  • Prepare mobilization plans for awarded contracts as a function of project management.

  • Class instructor for: small business computer training, defined benefit and retirement plan investing, plans and specs overview, tools and equipment, and resume preparation classes.

  • Developed construction contractor essential skills assessment procedures, performed assessments, and customized curriculum and individual development plans for construction and construction related small businesses.

  • Performed research and content specialist interviews to develop curriculum for business management training and skilled trades occupational training classes.

  • Developed and implemented contract compliance monitoring program for WI Department of Transportation DBE contracts.

  • Prepare responses to Request for Proposals/Quotes (RFP/RFQ), primarily for government agency RFP’s such as: Small Business Administration, State Departments of Transportation and Highways, and local county and city agencies.

  • Prepare mentor protégé (M/P) plans and contract compliance evaluation reports of M/P programs.

  • Hired and managed staff and outside consultants for various projects.

  • LAN Administrator for training center Novell network

  • Created edited, and maintained Internet web sites for Progressive, and a number of their small business clients.

10/1987 -

Investment Broker 

6/1988

 A.G. Edwards & Company - Milwaukee, WI.

  • Managed financial investment portfolios and provided financial planning services for individuals, corporations, trusts, and institutional clients.

  • Hired, trained and managed staff of telemarketers to contact and screen prospective clients by telephone and mail.

11/1984-

Investment Executive 

10/1987

Paine Webber, Inc. - Northbrook, IL.

  • Performed all Investment Broker activities listed above, and was branch office Initial Public Offering Coordinator.

  • Hired and trained Administrative Sales Assistants, and developed new recruitment and training procedures for branch office’s Sales Support Staff that helped to significantly reduce high turnover rates for those positions.

9/1982-

Registered Stockbroker Assistant 

11/1984  

Merrill Lynch - Northbrook, IL.

  • Obtained General Securities, Series 7, Series 63, and Life & Health insurance licenses and training, to assist stockbrokers in providing full service brokerage and investment services to individual, corporate, and institutional clients.

  • Mastered all aspects of administrative duties such as: soliciting new clients via cold calling and mailings, establishing all types of customer accounts, executing all types of transactions (except commodities trades), evaluating portfolios and preparing asset allocation revision and trading strategies, handling customer account compliance and billing issues.

9/1979- 

Department Manager 

6/1982

Venture Stores - Skokie, IL.

  • Managed Ladies Ready to Wear, Accessories and Lingerie department with annual sales revenues of $1.1 million.  

  • Hired and trained Sales Associates staff in my department and three other departments.  

  • Assisted Regional Merchandise Manager in coordinating inventory control and merchandise display procedures for all stores in entire Chicago Metro area.  

  • Named Manager of the Year in 1981.

ENTREPRENEURIAL EXPERIENCE:

1/1993 - Independent Distributorship Owner
2/2003 Herbalife International - Los Angeles, CA
  • Owned and operated health and nutrition products distributorship, part-time, as a home based business.  

  • Generated revenues of $2000-$25,000 per month.  

  • Achieved Global Expansion Team distributor status for one of the highest sales volumes in the United States. 

  • Won numerous trips and achievement awards.

  • Provided sales, recruiting, and management training to my down line distributors located in 27 states and 3 countries.

SPECIFIC BUSINESS SKILLS:

Computer Software

 

  • MS Office 2000 - High proficiency and experience using Word, Excel, Front Page, PowerPoint and Photo Draw.

  • Corel 7.0 -Expertise in all programs including older versions in Windows & DOS.

  • MS Operating Systems - Windows XP, 2000, 98, 95, 3.x, DOS all versions.

  • Internet Programs - MS Outlook & Internet Explorer, Netscape Navigator and Communicator.

  • Web Site Development – MS Front Page, Visual Basic, JAVA Scripting.

  • Other Programs – Adobe Acrobat, MS Works, Quattro Pro (Windows & DOS), Lotus 123 (Windows & DOS), MS Image Composer, dBase, and Quicken.

Business Development
  • Developed: Marketing and Strategic Plans, Organization Plans, Personnel Policies.

  • Prepared and implemented Job Costing and Project Budget plans and systems.

  • Prepared and implemented Project Management plans which included: mobilization and scheduling of project resources, assessing production and making adjustments to meet plan, negotiating contract changes.

  • Prepared written and computer based training curriculum for small business development training and occupational training classes.

Interpersonal Abilities
  • Take pleasure in interfacing with current and prospective clients, and solving customer service related issues.

  • Very detail oriented - enjoy completing responsibilities on time and accurately.

  • Possess the initiative to handle several projects at once, to prioritize and complete the most pressing tasks and activities.

  • Proficient at collaborating with other staff on projects, yet sufficiently self-motivated to work on projects independently.

  • Skillful at researching and locating information via on-line means or direct contact.

EDUCATION:

1975-1979

University of Illinois - Chicago, Major-Business Administration

 

REFERENCES:
Will provide references and supporting materials upon request.

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